The Hair Mansion | Online Experience

Every detail here reflects the same intention, clarity, and care found in the studio itself.

Effective Date: January 1, 2025

Accessibility is part of my commitment to care — in the studio and online. This statement reflects my ongoing effort to make The Hair Mansion’s website and services inclusive, comfortable, and welcoming to all.

In simple terms: Accessibility is part of everything I do — in the studio and online. If something ever makes your experience harder, I’ll do everything I can to fix it.

At The Hair Mansion, I’m committed to making both my salon and website accessible to everyone—including guests with disabilities.

Beauty should always feel inclusive, and that begins with access.

My Commitment

I strive to create an online and in-studio experience that’s welcoming, comfortable, and barrier-free.

My goal is to align as closely as possible with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outline best practices for accessible digital design.

Accessibility is an ongoing effort; I regularly review my site to identify and address areas that can be improved for all users.

Measures I Take

To support accessibility, I:

  • Use clear structure, descriptive alt text, and readable color contrast.

  • Test pages with assistive technologies such as screen readers and keyboard navigation.

  • Provide captions or transcripts where audio or video content appears.

  • Maintain consistent headings, links, and labeling for easier navigation.

  • Review new website features for accessibility before publishing.

Continuous Improvement

Accessibility isn’t one-and-done—it’s part of my ongoing design process.

If something isn’t working as it should, please let me know.

Your feedback helps me maintain a space where everyone feels welcome.

Assistance & Alternate Formats

If you ever experience difficulty accessing any portion of this website or need information in a different format, I’m happy to help.

I can provide details verbally, through email, or by alternate means upon request.

If you prefer information shared verbally or in person, I’ll gladly provide support during your visit.

Contact

If you encounter an accessibility barrier or have suggestions for improvement, please reach out:

Email: jessica.puglia@thehairmansion.com

Mail: The Hair Mansion | 56 General Way, Studio 16 | Reading, MA 01867

I’ll respond within 30 days and will do everything possible to resolve the issue promptly. I’m available exclusively by email — every message receives the same care and attention as every guest.