The Hair Mansion | Privacy Promise

Transparency and respect are part of every guest experience — online and in the studio. This page outlines how your information is collected, used, and protected with the same care I bring to every service.

Effective January 1, 2025

Revised October 28, 2025

In simple terms: I only collect information needed to provide your salon experience, keep it secure, and never sell or share it without your consent.

Welcome to The Hair Mansion website. Your privacy is important to me, and I want you to feel completely comfortable sharing your information online or in-studio.

This Privacy Policy explains what information I collect, how it’s used, and how I protect it.

Information I Collect

I collect only what’s needed to provide excellent service and improve your experience, including:

  • Contact details – name, phone, email, address.

  • Booking information – appointment history, preferences, and notes related to your hair services.

  • Payment data – processed securely through third-party payment systems; I do not store full card numbers.

  • Communications – emails, forms, or messages you send through my website or social channels.

  • Website usage data – limited analytics and cookies that help understand how the site performs.

How Your Information Is Used


Your information helps me:

  • Schedule and manage appointments.

  • Personalize your salon experience.

  • Process purchases, payments, or gift cards.

  • Send updates, newsletters, and promotions (only if you’ve opted in).

  • Improve website performance and user experience.

  • Comply with legal or tax obligations.

Service Providers

I share limited data with trusted third-party partners who help operate the salon and website, including:

  • Rosy – for online booking and client management.

  • SalonInteractive – for online retail and professional product fulfillment.

  • Mailchimp or similar platform – for newsletters and email communication.

  • Payment processors – for secure transactions.

Each service provider is bound by its own privacy and security policies and is only allowed to use your information to perform agreed-upon functions.

Cookies & Website Data

The website uses functional and analytical cookies to make your experience smoother.

You can manage or delete cookies at any time through your browser settings.

If a cookie banner appears, it links to this policy for full details.

Data Retention

Personal information is kept only as long as necessary to provide services, maintain records, or meet legal and accounting requirements.

When no longer needed, it’s securely deleted or anonymized.

Your Rights

Depending on where you live, you may have the right to:

  • Access or request a copy of your personal data.

  • Correct or update information that’s inaccurate.

  • Withdraw consent or unsubscribe from communications.

  • Request deletion of your data where legally permissible.

To make a request, email jessica.puglia@thehairmansion.com.

I’ll respond within 30 days.

GDPR & CCPA Additions

If you are a resident of the European Economic Area, United Kingdom, or California, you also have the right to:

  • Know what personal data is collected, used, shared, or sold (it is never sold).

  • Request data portability or restriction of processing.

  • Opt out of data sharing for marketing or analytics.

All requests can be made by emailing jessica.puglia@thehairmansion.com and verifying your identity.

Children’s Privacy

The Hair Mansion website and services are not directed toward children under 13 years of age.

I do not knowingly collect or store information from minors.

If I learn that a child’s information was provided, it will be promptly deleted.

Security

Your privacy and data security are taken seriously.

I use SSL encryption, secure platforms, and limited administrative access to keep personal data safe.

No method of online transmission is completely foolproof, but every reasonable safeguard is in place.

Changes to This Policy

This policy may be updated periodically to reflect changes in services, technology, or legal requirements.

The “Updated” date at the top will always show the latest version.

Contact

Questions about this policy or your data rights?

Email jessica.puglia@thehairmansion.com

or write to:

The Hair Mansion

56 General Way, Studio 16

Reading, MA 01867

I’m available exclusively by email — every message receives the same care and attention as every guest.